Frequently Asked Questions
Payment Terms
T/T(Bank Transfer), Western Union, Money Gram, Cash and Alibaba trade assurance.
Training & Delivery
User manual and the demo video will be offered once order confirmed. Shipment will be arranged within 5-7 working days after payment confirmed.
How many days it will take to ship to me?
Usually it takes about 3-7 working days by DHL/FedEx/UPS/TNT/EMS for door to door service.
How much tax should I pay if we import the machine from China?
Different countries’ customs will charge different duty tax. Please do consult your local department to check the duty before placing the order.
What should I do if the machine gets damaged when it arrives?
Please do open and check the machine when the express passes the package to you. And we will provide solution to solve the problem.
Any Technical Supports?
Professional technical supporting team is standby for timely service. Technical documents will be offered to you once needed. You could also contact us.